Work related stress – Video interviews – Molly’s story – Part 2

Work related stress – Video interviews – Molly’s story – Part 2


Do you think you’ll go back to work soon? I don’t see how I can by the time I left work I was finding so hard to work with my manager I don’t feel I can talk to work about it Others in the team don’t seem to have a problem with him The company didn’t do anything about the way he managed me I just feel so depressed about it all I really really wanted a good career but I just feel like I’ve lost all my confidence Do you think Molly will come back to work soon? I don’y know much about this work related stress business If you ask me well I thought it was all a bit of a fad like a new fashionable thing The truth is I didn’t realise I didn’t know let alone recognise any singes there was a problem Apparently the way I manage people is partially to blame which is ridicules to me I’m a good manager and if Molly couldn’t come to me and talk to me then well I’m surprised This is begging to become a bit of a problem Molly is the second person this year to go off sick due work related stress in fact sickness levels generally are high at the moment It’s starting to effect productivity and the director is asking questions about why this is happening We don’y know why at the moment Basically I think there’s a lack of understanding within the organisation about work related stress We need to change this increases understanding and awareness work out where we should be going as an organisation and where we’re going wrong Molly you’re back to work now can you tell me how this happened? My boss called me up the week I went off sick He told me there was a policy for work related stress and he told me all about it He said he valued my contribution and he wanted me to return to work as soon as I could He was surprisingly supportive actually I can’t believe I had to go off sick to hear this for the first time HR also called up which was really good because I didn’t feel comfortable talking to my boss because he can be pretty intimidating What happened after talking to HR? After talking to HR I was able to work out exactly what the issues were They also arranged a discussion with myself and Keith about how things could be improved I didn’t return to work full time sight away it’s been gradual so as soon as I feel I can take on a bit more I do a few more and this has really helped my confidence The best things have been the staged return sorted out by HR and Keith and that Keith has stood back and empowered me to get on with things and I now feel like a valued member of the team Also my exams are now going to take later in the year so that’s eased the pressure there as well Chatting to the other embers of the team at the team meetings I realised it wasn’t just me other people found Keith’s management style really had to deal with As molly’s manager what have you done to try and make sure that molly won’t get stressed again Before this all happened I hadn’t realised that work related stress was a problem I mean it’s been a real eye-opener HR came to talk to me and explained that some of the things that I thought were good things were actually having a negative effect They asked me when was the last time I praised Molly for the good work that she was doing and I couldn’t remember I’ve had to reassess my management style and to be honest it’s been really hard work I realise Molly is a valuable employee but to realise her full potential I have to give her positive feedback and more responsibility We have regular meetings now regular weekly meetings were we can talk about how thing are going The new team meeting have been very very useful they’ve encouraged better collaboration and support amongst the staff and they’ve provided an opportunity to raise any problems and suggestions for improvements For Molly and Keith we’ve developed an action plan this provides a manageable and clear record of the improvements and changes to be made and make sure any causes of stress are properly dealt with Keith does a fantastic job of getting results but when he was promoted he wasn’t give the necessary management training we’re redressing this now and helping Keith develop his management skills I believe research has indicated that importance of line managers in managing stress at work and the desired competencies for that roll we’ll be considering this when developing our company management training courses When Molly signed off work due to work related stress alarm bells stared ringing in my head Our sickness absence figures indicate this could be a problem elsewhere in the organisation First of all we focused on dealing with the immediate team but now I think I need to set the ball rolling to do a full risk assessment of the company I’ll recommend to the director that we consider an organisational approach and get the staff involved to identify any problems and work out what we can do about them

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